Education State
Principals Conference 2022

Leading psychological safety

Leading psychological safety


Principals, school leaders and teachers in schools are facing new challenges. Staff shortages, fluctuating workloads, an increase in disruptive student behaviour, greater learning and social gaps to name a few. Navigating this context well requires distributed leadership and high trust, together with open and curious mindsets. Unfortunately these mindsets are not what naturally manifest in this environment. In fact research suggests this type of environment can cause reactive or withdrawn behaviour.

In this session Ben will outline how boosting psychological safety through the leadership of courageous, curious and collaborative mindsets leads to better school outcomes. This is a practical, train-the-trainer workshop. You will leave with a workbook, slide deck and session that you can run at your school to help assess psychological safety at your school and tools and techniques to improve it.

Dr Ben Palmer
, GENOS International

Ben completed a PhD in Psychology at Swinburne University where he created the first Australian model and measure of emotional intelligence, know today as the Genos Emotional and Social Competency Inventory. He holds Adjunct academic positions at Swinburne University and Torrens University where he continues to conduct and support research on the assessment and development of emotional intelligence. Together with Swinburne University’s commercialization arm, Ben founded Genos International in 2002. Genos has operations in Australia, North America and Europe and distribution partners servicing clients in 33 countries and in 28 different languages around the world. Companies from Accor Hotels based in Paris, to Qantas in Australia, have used the Genos model and measure of emotional intelligence to help improve leadership, wellbeing, customer service, sales and teamwork. In education Ben has designed and facilitated programs for, numerous Departments of Education (Vic, NSW, QLD), Catholic and Independent school systems.